Action is Precautionary and Voluntary Following Reports of Component Malfunction
REDMOND (August 23rd 2007)– Microsoft Corporation announced today the company is taking a precautionary measure and voluntarily providing customers with a free retrofit to the Xbox 360 Wireless Wheel.
The action is being taken after Microsoft was informed of a very small number of incidents of a malfunction in the Xbox 360 Wireless Wheel, where a component in the Wheel chassis may in rare cases overheat and release smoke when the AC-DC power supply is used to energize the Wheel. There have been no reported incidences of fire, personal injury or property damage due to the component failure in the Wheel.
Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC-DC power supply until they have obtained their retrofit. Owners may continue to operate the Wheel using battery power.
Owners of the Xbox 360 Wireless Racing Wheel should visit www.xbox.com/support or call Microsoft at 0800 587 1102 to register for the free retrofitand protect against the potential hazard described above. Instructions, if necessary, will be provided with the retrofit. We are notifying and will be coordinating our response activities with the relevant regulatory agencies such as the US Consumer Product Safety Commission. This may impact delivery dates.
- ends -
For more information, press only:
Kate Szlendak / 0118 909 5334 / email@example.com
About Xbox 360
Xbox 360 is the most powerful video game and entertainment system, delivering the best games, the next generation of the premier Xbox LIVE online gaming service, and unique digital entertainment experiences that revolve around gamers. The system was first launched in North America, Europe and Japan in 2005 and then in Australia, Colombia, Hong Kong, Korea, Mexico, New Zealand, Singapore and Taiwan in 2006. More information can be found online at http://www.xbox.com/xbox360.
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Microsoft, Xbox, Xbox LIVE and Xbox 360 are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Microsoft, Xbox, Xbox LIVE and Xbox 360 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com/presspass on Microsoft’s corporate information pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/presspass/contactpr.mspx.