Perforce launches 24x7 Critical Care

Perforce launches 24x7 Critical Care

By Ed Fear

January 19th 2009 at 2:50PM

New support option targeted at mission-critical systems

Perforce has launched a new 24/7 Critical Care support option, aimed at customers using Perforce to manage 'mission-critical systems'.

The service gives 24-hour support seven days a week, 365 days a year, with response times guaranteed at an hour or less.

“We have always placed as much importance on the quality of our technical support as we do on our SCM technology,” says Kathy Baldanza, vice president of engineering for Perforce Software.

"This new offer addresses the needs of our global customers with large distributed development teams who need support around the clock.”