[Correction] Millions of PlaySpan user IDs and passwords leaked online

[Correction] Millions of PlaySpan user IDs and passwords leaked online

Monetisation firm shuts down website whilst investigation is carried out

[Correction: It was erroneously reported that games such as Eve Online and RuneScape were affected. Some studios involved have said this is not the case.

A statement from Eve Online reads:

"They used to resell EVE time codes, but there shouldn't be any way for hackers to access EVE account information unless the user who had bought them used the same information."

The original information on games affected stemmed from the PlaySpan website on titles it supports. I have now removed mentions of the titles until further clarification has been made.]

Original story:

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Hackers have breached and leaked the personal information of millions of PlaySpan Marketplace users online.

Private details compromised included user IDs, email addresses and encrypted passwords.

In a statement to Develop, a PlaySpan spokesperson insisted however that there is no evidence that credit, debit or pre-paid card data had been accessed.

The virtual monetisation firm has locked all Marketplace accounts and has asked all users to reset their passwords whilst an investigation and analysis is carried out on the breach.

The PlaySpan Marketplace site meanwhile has been closed down permanently.

The virtual goods monetisation platform is used in more than 1,000 games to power virtual goods and currency transactions.

As a precaution, PlaySpan has also advised users to reset their passwords on other websites.

"When PlaySpan detected the breach, we immediately shut down the hacker’s access to our systems and took steps to protect our customers’ PlaySpan accounts," a PlaySpan spokesperson told Develop.

"We then commenced a comprehensive forensic analysis and are working with law enforcement to investigate the crime. As a precaution, we have already locked all user accounts and closed the PlaySpan Marketplace site."

The spokesperson added: “We sincerely apologise for any frustration or inconvenience this incident has caused our customers. We know PlaySpan’s business depends on consumer trust.  Security is a top priority for us, and we are redoubling our efforts to strengthen PlaySpan’s overall system security.”

PlaySpan was acquired by global payments firm Visa for $190 million in May last year, and at the time had a reported 28 million users.

More than two million customers have registered accounts on the PlaySpan marketplace, of which a spokesperson said there are 117,000 active users.

EVE Online players are safe

posted by Ned Coker Oct 10, 2012 at 5:52 pm
1
Ned Coker

EVE Online players are safe. Please read this response. http://community.eveonline.com/news/newsFromEve.asp?newsTitle=update-on-the-1

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Get the Facts Craig

posted by Garry Oct 10, 2012 at 5:58 pm
2
Garry

Craig..please do not write misleading articles, facts are your friend!

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Apologies for any errors...

posted by Craig Oct 10, 2012 at 7:36 pm
3

Apologies for any errors, however some Guild Wars players have expressed their concerns.

Also, there are more than 2 million accounts on the site, so whilst 117,000 are said to be active - which could mean a number of things - millions have been affected - And a PlaySpan spokesperson agreed with me on that point.

But it appears I was incorrect about some games, despite the information I went on stemming from PlaySpan's own website.

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Passwords

posted by Deagor Oct 10, 2012 at 8:40 pm
4
Deagor

Tbh the passwords are still kinda safe as the article reads they obtained the encrypted versions of the passwords. Provided the website properly encrypted them using a hidden salt and then hashed them then theres not a very good chance the crakcer will get the passwords for even half the people within the next month

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Guild Wars Correction

posted by Borb Oct 11, 2012 at 2:39 pm
5
Borb

Statement from ArenaNet- They do not use Playspan for any ingame transactions and never have. Playspan used to sell the game in their store- that's the only connection they have.

https://forum-en.guildwars2.com/forum/game/gw2/Are-we-affected-by-PlaySpan-s-breach/first#post397315

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World of Tanks Information

posted by Hathore Oct 11, 2012 at 8:51 pm
6
Hathore

We'd like to clarify this situation. The Wargaming payment services have not been compromised in any way. Playspan Marketplace (which is a service we don't utilize) emails and encrypted passwords were compromised. For more information, please visit this link: http://worldoftanks.com/news/1679-playspan-security-breach/

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Hacked

posted by Dan Oct 12, 2012 at 3:18 am
7
Dan

i guess this is explains why i logged into my runescape account with no items or money left

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How long?

posted by Will Oct 13, 2012 at 11:32 pm
8
Will

So how long can playspan be expected to be locked out for? I've got stuff that is going to expire soon.

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Playspan Alternate

posted by Howart Smith Oct 25, 2012 at 10:29 am
9
Howart Smith

I have just checked that playspan is no longer operating. I found an alternative to playspan.

Check it out here: http://www.fanup.com/user/login/playspan-marketplace-store

Register for FREE Online Game Goods, Just like PlaySpan

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PLAYSPAN

posted by dAVID Nov 06, 2012 at 5:15 pm
10
dAVID

Beware my sons bank account has been money taken from it as late as 30th October he assures me that he has NOT used the account!!
My suggestion is that you remove your bank dertails and stop any card
Worried Dad

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Access to debit/credit card info

posted by Mike Nov 27, 2012 at 6:47 am
11
Mike

Article claims that debit/credit info was not hacked which is not true as we have been hit several unauthorized charges using PlaySpan information.

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Stop an account

posted by Jeanna Jan 26, 2013 at 3:49 am
12
Jeanna

I need to delete an aocount, how do you do this.

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