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QA Automation Project Lead – Games - UK

OPM Response
Employer OPM Response
Category QA/Localisation
Salary DOE
Location UK - North West

I am working with a Worldwide AAA games Developer & Publisher who are looking for a QA Automation Project Lead to join their team based in Liverpool.

 

The Tools and Test Engineering team work to create innovative tool solutions, test and process automation, and data visualisations that improve the testing effectiveness and efficiency. This individual works to remove any roadblocks for the rest of the team. In a quickly changing industry, it’s important for the Tools and Test Engineering team to react quickly and flexibly, as such it requires leadership capable of anticipating the needs of partner studios; designing and building solutions with the support of a talented technical team.  You will work with their global group and technology teams to ensure that their tools and services will meet the longer term needs of their partners.

 

Main duties and responsibilities:

 

Take the steps to ensure assigned services and initiatives succeed
Managing team projects / assignments, marshalling resources and consistently sharing updates with stakeholders
Facilitate continuous service updates and ensure customer satisfaction levels are being met
Work closely with the test teams to ensure deliverables and service targets are met or exceeded
Ensure that failures & bottlenecks are documented as possible areas for improvement and coordinate corrective action, involving the CSI team where appropriate
Maintain and update the Communications and Service Agreements with Studio and Test Team representatives
Keep stakeholders fully informed of their title progress, whether as part of a checkpoint report or different communication method
Works with the Manager of WWS QA Tools and Test Engineering to help deliver the global strategy
Assist with relevant project management, strategic development, proposals and business action plans
Manage changes to processes and ensure the correct documentation is in place and relevant stakeholders are informed
Keep the Service Portfolio updated and help distribute to customers, as appropriate
Help develop and manage the Global Service Desk, ensuring high-priority issues are escalated and resolved as soon as possible
Triage and chase communication tasks, remove bottlenecks and hold individuals accountable for their outstanding work
Work with the team on their career development needs, ensuring that their learning and growth are nurtured to the businesses needs and their own
Help plan staffing levels and assignments onto upcoming projects, approve holidays, training and overtime scheduling
Work with HR to recruit, interview and employ staff for the team

 

 

 

Beneficial Experience

 

Experience in internal global projects as both a PM and IC role (PRINCE2 Foundation / ITIL qualifications desirable)
Broad knowledge of the games industry
Knowledge of testing and test automation
Working knowledge of IT systems and networks
Knowledge of continuous integration
Understanding of TCP/IP, vlans, virtual appliances, enterprise storage systems, Microsoft Windows, Linux
Degree in a Computer Science or related area