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Community Manager - South-East - Permanent

This job has now expired
OPM Response
Employer OPM Response
Category Production
Salary DOE
Type
Location South East

Job Title – Community Manager

Job Location – South-East

Job Type – Permanent

 

Established in 2009, this studio has been working on a hugely successful IP on PC and is looking to add further titles and platforms to their portfolio. They are currently looking for a Community Manager, for the Retail department, to join their 50 strong staff.

 

Key Responsibilities:

  • Build Community “Live team” to manage community and company responses
  • Make objective business recommendations based on community feedback
  • Build relationships with relevant and influential members of the community
  • Ensure community concerns are responded to in a timely manner
  • Plan and Implement new methods of engagement
  • Schedule and organize multiple departments to generate content on a daily basis
  • Manage all aspects of community communication with consumers
  • Interact with our customers to aligning their needs, with our corporate objectives and values
  • Increase communication flow and efficiency
  • Minute by minute participation in conversations that surround our content and brand, answer comments, be a mediator and direct junior team members
  • Create and update daily, weekly and monthly reports
  • Analyse anecdotal and qualitative data into recommendations and plans for revising the social media and product development strategy

 

Essential Skills & Experience

  • A strong background in Community Management
  • Experience working in an office environment
  • Project Management skills
  • Communicating to consumers
  • Ability to propose, set-up & execute systems and procedures
  • Outstanding written and verbal communication skills
  • IT literate including all Microsoft office applications
  • Strong time management skills – themselves & others
  • Ability to analyse data and report with recommendations
  • Understanding of business pressures within a commercial/sales department
  • Ability to prioritise workload

 

Personal Qualities and Attributes

  • Sense of humour
  • Thick skinned
  • Excellent organisation and people skills
  • Articulate
  • Confident
  • Creative and Innovative
  • Takes initiative
  • Attention to detail
  • Positive Attitude
  • Demonstrates accountability/integrity
  • Respectful and considerate
  • Strong communication skills at all levels
  • Confident to challenge and ask questions
  • Cool under pressure
  • Reliable
  • Flexible
  • Friendly
  • Work well in a dynamic, rapidly changing environment

 

To apply please send a copy of your CV in Word format to officemanager@opmjobs.com

 

The salary bracket shown is approximate and is no guarantee of the income on offer. Salary and benefits will be discussed with candidates at interview with the company and are individually negotiated by OPM.

 

Paige Hornabrook  | QA, Localisation & Community Management Consultant
OPM Response Ltd | Ground Floor, Anderson House, 228 Old London Road, Marks Tey, Colchester, CO6 1HD | Direct Line: +44 (0) 1206 214417 | Email: paige@opmjobs.com | Skype: Paige.Hornabrook.opm | LinkedIn: Click Here| Twitter: Click Here| QA & Localisation LinkedIn Group Click Here

 

Tel: +44 (0) 1206 214421
Fax: +44 (0) 1206 214429
www.opmjobs.com