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In Crytek's defence

In Crytek's defence

Avni Yerli responds candidly to criticisms of company ethics

When a developer publishes a hate-fuelled assessment of their former employer – one filled with libellous comments about layoffs, lawsuits and crunch – the decision in the director’s chair is a thorny one.

Stay silent? Wait for the news to die away? That didn’t exactly work for Australian studio Team Bondi, which has now (quietly, of course) entered administration with its reputation in tatters.

Respond to the claims? Challenge them and assure staff? That didn’t work for THQ’s Kaos, whose team feared the studio would close down, whose manager was given assurances that it wouldn’t close down, before it closed down.

History has shown it’s a lose-lose situation. The reputation of an entire company can be thrown into disarray from a single blog post.

Crytek is the next studio to be ambushed by a blogger, one who appears to be ex-staff, armed with severe allegations and accusations, of which a few seem to be accurate.

While these claims begin to circulate across social media sites, the studio’s co-founder Avni Yerli has decided to respond to them, candidly and without stipulation, in an exclusive interview with Develop.

There are a vast number of allegations to get through, but before we do is there any general statement you would like to make?
These are completely misleading accusations. One thing that will always be the same is that Crytek respects and values its employees very highly, and equally – that’s very important. Whether it’s an intern, whether it’s a director, it doesn’t change; everyone is important.

That isn’t something that goes away just in employment, that’s also in post-employment. Whether there are some people who depart who feel they have not been treated fairly, this is the first time someone has tried to harm us. I think we maintain excellent relationships with ex-employees, and we always try to. 

The fact that we can make strong games and technologies is entirely down to the skill and passion of the people that we work with, and a reflection of the harmony and the competency of our team.

It is very distressing for us to think that an individual thinks we have been treating them unfairly. It’s very disappointing.

Have you lost many staff in Frankfurt since Crysis 2 finished?
The current number of employees in the new Frankfurt office is equal to the peak number of employees we had during the production of Crysis 2. That’s the thing; in the normal way that projects work, people will leave during a long production or during the end of it. People have families, have job offers, are offered interesting projects, or just want to move to a different country.

So of course people have left Crytek, but people have joined as well, and most people have left on their own actions.

So you have asked people to leave?
In some cases we ask people to leave, because going forward there are different projects and different people needed. But in this case, we always, always comply to German labour codes. And we are always supportive to those staff in ways that are far beyond what is legally required.

We offer a reasonable severance package that usually beyond the legal requirements, or at least meets the requirements. For us it’s important that people who leave the company go on good spirits.

This blog has listed numerous positions which had allegedly been targeted for redundancies, such as a global talent manager, a level designer, a senior level designer, a producers, an executive producer, a lead researcher, a community manager, and so on. Is this accurate?

Well this is interesting, because of all those positions, nine of them had left on their own accord.

Before talking to you we thought about telling you everything in the fullest detail or not, but the most important thing to say is that nine resigned, one was a contractor, and four were released. Two of those ended in court cases which we won. So never have we lost a case in accordance to labour cause.

It’s important to know, by the way, that those sixteen people listed left from a period in 2010 and to the middle of 2011.

I mean, this is the nature of the business, you have 300 people in Frankfurt, in multiple teams across multiple offices, so the positions listed on that blog were not all specifically related to the Crysis 2 project.

Why do you think there were lawsuits?

Well in Germany it is common sense, if you release someone, sometimes they get bad legal advice and basically think they can make unreasonable requests like huge severance packages. What we offered them they clearly didn’t like but it was more than legally required. So they go to court and ask for much more, but in the end they end up getting less or what we offered in the first place, and just go through the pain [of the whole legal process].

‘Won’ the lawsuits isn’t the right term. I don’t want to make glory out of this. We are not proud of ‘winning’. This is something sad that happened between us and people we used to work with. We haven’t been found to have unlawfully fired these people, but we don’t want to go to court with our co-workers either. Respecting our staff is crucial at Crytek.

The blog gives the impression that people in crucial positions, such as a senior level designer, were removed from the company and replaced by juniors.
No, the senior level designer wasn’t released, he left the company to look for a new challenge. He was here for a couple of years, worked on a few projects and moved on.

You have to understand, there are people of forty different nationalities in Frankfurt alone. So a lot of people come to Germany for a new challenge, and they of course want to move on, go back to their homeland, fall in love, anything.

There was an implication that Crytek was releasing these experienced, high-profile people as a cost-saving measure.
Rob, I can assure you, we have hired some very, very high-profile people recently.

It was strange to read the list of people on that blog, such as the chief finance officer. We don’t have one. We had a guy in finance, and he resigned, and we have just hired a high-profile chief finance officer.

That’s the thing, this blog is very misleading. I think it was written to purposefully harm us, actually.

Do you know who wrote the blog?
No, and I have much more important things to do than guess about it. What I want to do is offer clarity of what it is like to work in Crytek. It could be anyone who wrote it. It could be someone who works here now, someone who left the company, a friend of a friend. It’s a very inaccurate article, so it could have come from anyone.

The article does appear to have insider knowledge. It says that Crytek is moving office, in fact it says to one with seventy fewer seats.
I mean, exactly, that’s absolute bullshit. The new Frankfurt office is larger and has more desks than the old Frankfurt office.

It was selected by all employees together. We all together made a call about what part of the city it should be located at, and then we selected the best place we could – which by the way is much more expensive – but we wanted to find a place that was best for our teams.

Our new office is laid out for growth and not for reduction as Crytek itself is also growing and evolving.

Do you think that people at Crytek are nevertheless uncertain of their futures?
I think there was uncertainty, and it was due to the new office, people assuming that there was less space in it, which led to uncertainty. We are growing though, we evolving from a typical game developer to other… other things I can’t disclose yet [laughs] but the point is we are growing and we want to grow.

In a few months though, when we announce something, I hope you’ll remember this conversation about us growing and evolving as a company. Crytek was built to grow not just from the team size but also its… well, for now let’s say ‘competency’.

These changes might have led people to believe we were getting smaller but it is by no means the case.

There were targeted layoffs at Crytek Budapest recently; perhaps this was also a factor in people feeling nervy?
But again, Crytek Budapest had nothing to do with Crysis 2. That studio’s focus has much to do with our company’s evolution. This studio is working on mobile technology and mobile content, and this is part of our strategy for the studio going forward. This was the best studio for this task, looking at their collective past, their strengths.

Are there any more lawsuits approaching, are you expecting any?
No, none at all. And rarely have we released people in the past; it’s not part of how we build the company. It’s so important that we retain talent, but obviously we don’t want to get in people’s ways.

To be honest, it was just really surprising and disappointing to read something like this blog.

Are there any regrets?
Well, not necessarily. Well, yeah, I wish some of the people who left would have stayed, but that’s life. But there’s nothing we can do if, say, one of our staff falls in love with someone who lives in a different country. But we don’t want people to feel bad for not staying.

Let’s move on to working practices. There were allegations of six months’ crunch time.
Crunching, yes; like any game Crysis has phases of crunch. But we had not enforced weekend work – during crunch people were given the choice to work one weekend day, but only if they chose to.

How long did this go on for? Six months?
No, no, no, no, that’s ridiculous.

For how long?
I would guess, three months, maximum.

This blog associates what it calls a ‘polluted atmosphere’ with the resignations and layoffs.
I know, but these resignations that were named began in 2010, when there was no crunch work. We crunched at the end of November last year, and we offered huge compensation for this.

Thank you for responding to all the questions. Is there anything you would like to add?
Yes, I think the blog is unfair to the people who are working here at Crytek. It harms the great work they’ve done.

Crunshing

posted by JC Sep 05, 2011 at 11:07 am
1
JC

"during crunch people were given the choice to work one weekend day, but only if they chose to."

What a joke, anyone whom been crunshing before knows that there isn't any choice. Everything is done/said so if you don't go you feel extremely guilty. (I'm not talking about Crytech in particular, I don't know them, but traditional pratice in the game industry).

"I would guess, three months, maximum."
The bloke doesn't even know.

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Extension

posted by Anon Sep 05, 2011 at 2:32 pm
2
Anon

http://hireandfire.tumblr.com/

Please be aware that this is both an opinion piece based on multiple ex and current employee's facts and discussions. None of the information here is created to harm it's employees or the products created by Crytek. If anything can be taken from this, we hope that development culture within the Games Industry can change for both the safety of the developers within and those currently seeking employment into it. There are definitely worst jobs out there, but this should not discourage us from pushing the level of a working environment forward into a more productive and friendly atmosphere.

The aim of the blog was not to endanger the careers and prospects of the current or former staff, but to bring to light the environment in which Crytek CEO level staff are treating it's employees. We fully respect the good, honest and hard work that everyone has been putting in to create the best games possible with the CryEngine and to push the boundaries of aesthetics and design. The aim of the blog is to stop this from happening to future and current employees, and to hopefully change the way that Crytek treats its staff. The CEO's preach an ethic that just isn't being filtered down to the bottom rung effectively enough to be taken seriously, and is widely regarded as somewhat of a joke.

We will therefor, be responding to the indivdual responses given by Mr. Avni Yerli from the Develop Online post, found here: http://www.develop-online.net/features/1411/In-Cryteks-defence

As previously mentioned, we do not aim to mislead or give erroneous opinions as this would ultimately decrease the strength on which the blog was first created, and does nothing but bring into doubt the levels of truth featured within.

If German labour codes were being met and strictly adhered to, there would be no need for the successful court cases against Crytek GmbH in which a company lawyer was present. Crytek, if you can provide proof that NO ONE has ever successfully claimed compensation due to an illegal firing then please do so. You cannot. Regarding: "Reasonable severance packages" - One month's additional pay is hardly sufficient when landlords require at least three months notice when vacating an apartment.

Perhaps the blog was not clear regarding the numerous positions that have been listed and the actual data concerning the status of their decision to either leave the company or having the choice taken out of their hands. This was ideally done to protect former employees and their future careers, however, as the blog post states, "This polluted work atmosphere has resulted in the resignation and / or unlawfully firing of". Attention should be focused on the people who chose to leave Crytek and cross referenced with both their position and date of departure.

There is a distinct difference between huge severance packages and what is justifiably and morally right. The court cases that were 'won', ended with the claimant receiving an amount reached between both the Crytek law representative (acting on behalf of Crytek), the former employee and a court assigned judge. If the law was being upheld by the company then there would be no chance that any further monetary expenses would be given, let alone requested from the courts in order to end the legal claim.

If Crytek was a company who treated their staff well, followed the employment law to the letter and adhered to the ethics that they continue to preach about, no one would have anything bad to say about it at all. The fact that this is now garnering press attention brings to light not only the severity of the Games Industry as a whole, but also the way studios are managed on a day to day basis. We cannot stand idly by whilst this sort of behaviour continues to happen. There must be change on a studio wide level, this is not happening to just one company, and Crytek should not be singled out as an employer who is only affected by this. If the solution is to Unionise, then so be it. For the security of employees and their families and dependants around the world, this can only bring a change that would benefit everyone.

The blog post itself was written in a way to mask the identity of those who wrote it as a matter of preserving integrity. It was never meant to provide in-factual information or to single out any one individual responsible for the decisions that led to it being created.

Crytek employees were told that the newer offices had seventy less seats, this was the basis of the rumour mill that continued internally throughout all teams and the respective members of those teams. The suspected 'culling' apparent to everyone around the office was thought to be because of the 'lack of seats'. However, it was not made clear or official by any senior member of staff that we know of.

In regards to uncertainty, we did not feel as if moving offices was a negative point of conversation. The old offices were situated an unnecessarily long distance away from the centre of Frankfurt and the new offices were always going to be closer, this would reduce at least 90% of the work force's daily travel time down.

Enforcing weekend work and expecting them to come in are two different things. As an employee, you know that if you aren't showing the drive and ambition to become a team player, your direct line manager may take a negative stance on your progression in the company. As the crunch time extends further and further, you are receiving less free time to spend with family, to strengthen relationships or to hold one together. As with the EA spouse blog, intention was to change the industry (or at least EA) in order to create a much more family friendly environment with a level of life balance found in other industries. No one in the industry expects to never work weekends or extended hours without a level of financial compensation, but that gives no employer the right to take advantage of people because it is their dream industry. We all entered into it knowing that we wanted to make a career in Games, to be involved in the design, envisioning and creative aspects of it - this is our passion as well as our hobby and we do this all for love of our jobs and the people surrounding us. We geek out every day, we just want to be rewarded for making you millions of dollars in profit.

Three months crunch is a joke, go back and read the emails from when major issues with the Xbox 360 were still being ironed out.

Regarding the polluted atmosphere and the lay-offs, many of these BEGAN in 2010, but with a project due to launch on November 26th of the same year, then being pushed back after an EA team visit and deciding that the product was in no fit state for release, pressure from above was high. Professional relationships were strained, requests denied and resignation letters were handed in.

Finally, we would like to repeat once more, that this blog post only aims to bring to light the working conditions present over the last year or so of Crysis 2's development cycle and is in no way, no matter how much Mr. Yerli would like to think it is, an attempt to undermine, deter or infect the great work of staff, both current and previous. We make and made great games, we just want to see the atmosphere and the blatant disregard for employee morale improve.

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crytek

posted by budapest Sep 05, 2011 at 2:44 pm
3
budapest

"That studio’s focus has much to do with our company’s evolution. This studio is working on mobile technology and mobile content, and this is part of our strategy for the studio going forward. This was the best studio for this task, looking at their collective past, their strengths. "

And you fired the only game designer who had mobile and handheld experience in that studio. Good job with the evolution.

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One-way argument

posted by Rob, Develop Sep 05, 2011 at 2:48 pm
4
Rob, Develop

Please note that the blogger speaking out against Crytek has declined our request to have his claims cross-examined.

We've approached Mr Yerli with every single accusation thrown at him, and he has responded to each one.

Make of that what you will.

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Yeah, but what about CrySIS?

posted by Geert Sep 06, 2011 at 9:40 am
5
Geert

So there were issues at Crytek, sh*t happens, but the game had/has some serious issues! Might this be the reason? The moment they tried to fix something there were 2 coming in place for it.

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